尊敬的用户及合作伙伴:
非常遗憾地通知您,鉴于菲律宾对POGO 政策的调整及市场环境变化,经过全面审慎的决定,我们将于2024 年10 月31 日正式停止运营,并永久关闭全球业务。
在过往运营期间,我们始终秉持 “客户至上,诚信为本”的经营理念,致力于为用戶提供安全、高品质的服務。在菲律宾运营期间,严格遵守当地法律法规,全面符合POGO(Philippine Offshore Gaming Operator)监管政策的各项要求。关停之际,我们将继续以诚信为基石,在接下来的一个月里全力以赴,妥善处理各项关停事宜,确保业务平稳有序地结束。
自2024年11月5日起,我们将启动为期30天的后续处理工作,并依照平台政策进行清算和退款,确保所有用户账户余额的安全,并在用户提出提现的三个工作日(T+3)内完成出款。
申请提现时间:2024 年11 月5 日 (二)13:00-12 月4 日(三)13:00
服务时间:9:00-17:00 (周一至周五)
我们再次由衷感谢您长期以来对我们的支持和信任.
2024 年10月31日
October 31, 2024
Dear Valued Users and Partners,
We regret to inform you that due to recent changes in the regulatory environment for Philippine Offshore Gaming Operators (POGO) and evolving market conditions, the platform will officially cease operations and permanently close its global business effective October 31, 2024.
Throughout our past operations, we have consistently adhered to the principles of “Customer First, Integrity at the Core,” and have been committed to delivering safe and high-quality services. Throughout our operations in the Philippines, we have strictly complied with local laws and regulations, fully aligning with all POGO regulatory requirements. As we approach the cessation of our services, we remain committed to upholding the highest standards of integrity and professionalism. In the coming month, we will make every effort to ensure a seamless and orderly wind-down of all operations.
Effective November 5, 2024, we will commence a 30-day post-closure process to facilitate account liquidation and refunds in accordance with platform policies. We will ensure the security of all user account balances and commit to processing withdrawal requests within three business days.
Apply to Withdrawal:November 5, 2024 (Tuesday) 13:00 – December 4, 2024 (Wednesday) 13:00
Service Hours: 9:00 AM – 5:00 PM (Monday to Friday)
We sincerely appreciate your support and trust throughout the years.